I want to play, too!
I was basically chasing my own tail with customers today, including one who hung up before I could explain that I was doing this for something he's already bought. Then yet another artist who'd been missold a product by sales. Our websites don't have the functionality needed for them.
I've got to spend a lot of tomorrow morning chasing customers I couldn't reach today, including Mr Hang-up and a woman who I reckon was avoiding my calls as well.